Starbucks & Restaurant Supervisor

Description

Are you driven to work for the most recognized name in the hospitality industry? If you strive to grow your career at the largest hotel in the downtown area, the Hilton Milwaukee City Center is the place for you. Our property and brand pride itself on continuous innovation through our approach to world-class service, upscale amenities and superior style.

If you like being kept busy and working in a fast-paced environment, this is the job for you! Assist in our Hotel's Food & Beverage operations by ensuring excellent quality of food and beverage service & great customer service experience. Always leave our guests feeling satisfied and looking forward to their next return.

 What will you be doing?

• Oversee Starbucks, Café, and Room Amenities.
• Assist with ongoing training to ensure standards are being met.
• Interact positively with customers and promote hotel facilities and services.
• Handle guest's complaints.
• All other duties as assigned.

What do you bring to the role?

• Must have at least 1 year of Starbucks experience.
• Must be a morning person.
• Previous supervisor experience is preferred.
• Previous restaurant and hospitality experience is required.
• Must have great leadership skills.
• Must be reliable.

Hours of Operation:

Starbucks

Monday-Friday 5:30am- 5:30pm

Saturday – Sunday 6:00am-4:00pm

Café

Monday-Friday 6:30am-11:00am

Saturday – Sunday 6:00am-12:00pm

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts properties and Hilton properties
• Discounts at Marcus Hotels & Resorts cafes, bars, restaurants and lounges - not to mention, great deals on golfing, skiing and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another while maintaining your service with the company
• Paid time off
• Annual wage increases
• Holiday, jury duty and bereavement pay
• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits

The Hilton Milwaukee City Center is an equal opportunity employer.