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Hotel Operations Summer Internship

Property Name: Kimpton Hotel Monaco Pttsbrg
Location: Pittsburgh, PA, United States
Date Posted:
Requisition #: 23000449

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The Kimpton Hotel Monaco Pittsburgh has an exciting opportunity for the Summer of 2024! 

The Hotel Operations Internship program offers the opportunity to gain in-depth knowledge and first-hand practical experience in many aspects of hotel operations. This opportunity will provide exposure to multiple departments while developing relationships with leaders and employees in the field.

The Hotel Operations Internship is a paid position and will last approximately 12 weeks. The program will provide rotations in some/all of the following departments: Front Desk, Housekeeping, Bell, In Room Dining, Sales + Catering, Engineering, Accounting, and People + Culture. 

What You'll Do

  • Rotate through the functional areas of the property to gain an understanding of how each department contributes to the success of the hotel and restaurant.
  • Develop skills and leadership under the guidance of the departmental leaders through hands-on work and shadowing.
  • Assist guests when needed.
  • Learn the operational workings of each department by observation of team members, participation in meetings, asking questions, and special departmental projects.
  • Provide input into the development and implementation of services and processes.
  • Comply with company policies and procedures of each department in a satisfactory manner.
  • Assist each department head with assigned operational functions and help with strategic plan for the department.
  • Completing tasks by utilizing and learning systems, tools, equipment, and software that apply.

Supportive Functions:

  • In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:
  • Be able to work well with others.
  • Highly motivated and able to take on new tasks.
  • Able to adapt to various departments and projects.
  • Perform other duties as needed.

What You Bring

  • Experience in hospitality, service, or customer-facing role with some leadership experience is preferred.
  • Able to work on rotating shifts (including overnight) and be flexible in terms of schedule.
  • Excellent attention to detail and are a self starter.
  • Excellent communication skills, are eager to learn and grow, have a can-do attitude, and have an affinity for hospitality.