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Front Desk Agent

Property Name: Saint Kate The Arts Hotel
Location: Milwaukee, WI, United States
Date Posted:
Requisition #: 24000025

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Description

As one of Milwaukee’s most esteemed hotels and the only arts hotel in the city, we offer our guests a modern luxury experience with an artistic twist. Located in the prime location of the Theater District, we not only welcome guests looking for a unique hotel experience; we also open our doors to theater and concert goers, food enthusiasts, and guests seeking out live entertainment. Get to know us more: https://www.saintkatearts.com/**


Our Front Desk Agents are vital in beginning our guests' experience with prompt service and enthusiasm. Make a great first impression and be a part of memories that last a life time. Our Front Desk Agents are tasked with guiding guests throughout their stay such as checking them in for their reservations when they arrive, assisting with any modifications with existing reservations, cancelling reservations, assisting with any amenities for their rooms and more.

Full time availability preferred

Weekend availability highly preferred

At least 1 year of Front Desk Reception experience required

Experience with operating systems such as OPERA and HotSoS highly preferred

Endless growth opportunities


Responsibilities are as follows but not limited to:

  • Booking and revising reservations
  • Speaking with guests over the phone
  • Directing and answering guests with any questions or concerns they may have '
  • Organizing the Front Desk area

Benefits:

Along with being a Marcus Hotels & Resorts associate, you will receive amazing benefits!

  • Medical, dental, vision and company-paid life insurance
  • Discounted downtown parking
  • Discounted bus pass program
  • Begin earning PTO immediately
  • Free meal every shift
  • Employee recognition programs
  • Annual wage increases
  • Hotel and movie theater discounts

Saint Kate – The Arts Hotel is an Equal Opportunity Employer

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