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Server - Watermill Kitchen + Bar

Property Name: Hyatt Regency Coralville
Location: Coralville, IA, United States
Date Posted:
Requisition #: 2400004I

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Description

Watermill Kitchen + Bar Server 

Join our team of passionate hospitality professionals at the new Watermill Kitchen & Bar, nestled in the heart of the vibrant Iowa River Landing district. A culinary haven awaits its next leader – to help introduce a harmonious fusion of elevated Midwestern cuisine and fresh, local ingredients. As a captivating addition to the renowned Hyatt Regency Coralville, Watermill Kitchen + Bar beckons with its inventive culinary offerings, meticulously curated beverage selection, and an ambiance that redefines modern dining.

Purpose of the Position:  

Service of food and/or beverage to our guests at the new Watermill Kitchen + Bar, to include the order taking and delivery of any food and/or beverage items.  This task is to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction.                                 

Perks of the Property: 

We offer the following a wide array of benefits, including, but not limited to: 

  • Matching 401k & Profit Sharing Options
  • Bonus Plan  
  • Insurance benefits after 30 days of full-time employment
  • Emphasis on healthy culture and work/life balance
  • Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties
  • Free Marcus Theaters movie tickets
  • Free & Discounted Meals/Starbucks
  • Free Parking

As a Watermill Server, you would:

  • Checks station before, during, and after shift for proper set-up and cleanliness.
  • Greets the guests in a friendly and courteous manner and explains any specials and/or restaurant promotions for guest awareness, discusses water choices - bottled or tap.
  • Records the details of the order from the guests, repeating the order to the guest to check for accuracy.  Up sells with each opportunity.
  • Inputs the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed using course buttons as needed.
  • Retrieves orders, ensuring all items are to specifications. Abides by all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages.
  • Remove table crumbs and silver as used.  Replaces napkin if guest exits from table.
  • Replenishes beverages as necessary and checks with guests for overall satisfaction.
  • Presents dessert menu and markets and serves upon request any dessert items or specialty coffees.
  • Presents the check to guests promptly.
  • Collect payment for check, always thank guest and invite them to return.
  • Performs all assigned side work to include replenishing condiments and restocking service areas.
  • Performs any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
  • Folds napkins at the beginning and end of shift.
  • Stock all areas with ice and linen at beginning and end of shift.
  • Transport spoiled linens at the end of the shift.
  • Assist host(ess) when needed in regards to greeting guest, taking and retrieving coats and answering telephones.
  • Polish glassware and silverware.
  • Restock wines at end of shift.
  • Maintain cleanliness, sanitation, and personal hygiene.
  • Perform other duties as assigned.

We are looking for our next amazing associate, who will have:

·         Ability to read, write, and speak the English language sufficient to understand menus, special promotions, record orders, communicates with guests to explain and record orders.

·         Ability to remember, recite, and promote the variety of menu items.

·         Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.

·         Ability to operate a keyboard and learn Point of Sales procedures to pre-check orders and close out the check.

·         Prior food and beverage experience required.  Prior hospitality experience preferred.

·         Ability to maintain appropriate uniform guidelines.

·         Ability to learn wine varieties, vintage and labels.

·         Ability to learn 5 tiers of liquor, cordials, and appropriate glassware.

·         Ability to maintain standards of service, cycle of service and all departmental standards.

·         Knowledge of proper etiquette.

We will verify through E-Verify the identity and employment eligibility of all persons hired.

Marcus Hotels & Resorts is an Equal Opportunity Employer.

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