Food & Beverage Manager

Description

Who we are

As one of Milwaukee’s most esteemed hotels and the only arts hotel in the city, we offer our guests a modern luxury experience with an artistic twist. Located in the prime location of the Theater District, we not only welcome hotel guests looking for a unique hotel experience. We also open our doors to theater and concert goers, food enthusiasts, and guests seeking out live entertainment every night of the week. Get to know us more: https://www.saintkatearts.com/

Saint Kate – the Arts Hotel is looking for a Food & Beverage Manager to join their leadership team. If you bring at least 3 years of leadership experience in the hospitality or service industry and are looking for more opportunities to grow –Let’s talk! This role will report directly to our Director of Outlets and will work closely with our Director of Food & Beverage, other F&B managers, and culinary team.

Responsibilities

• Assist with managing F&B outlets with emphasis on responsibility over The Bar.
• Manage staff; this includes hiring, training, scheduling and disciplinary action.
• Revising training materials as needed, ensuring that the team is remaining consistent in standards of service.
• Constantly coach associates to ensure a high level of service is consistently provided.
• Support the control department costs by managing labor, production, and waste.
• Monitor food quality and service standards. Provide feedback when needed.
• Communicating regularly with managers of other departments to address operational needs where necessary.

NOTE: The description above is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Desired experience & characteristics

• High school diploma required, College degree preferred.
• At least 3-5 years of management experience in the service industry preferred.
• Intermediate knowledge of Food & Beverage operations, preferably in a hotel setting.
• Ability to effectively interact with guests with patience, tact, and diplomacy in order to successfully defuse emotions, collect information and resolve the situation.
• Must possess strong communication and organizational skills
• Must have employee relations expertise with the ability to analyze performance, address employee complaints and assist in new hire onboarding and training.

Position type & hours

• Ability to work the entire shift standing and walking in the dining and kitchen areas.
• Open availability required (Weekends/Holidays)
• Must be able to work an average of 50-55 hours a week

Benefits

• Medical, dental, vision and company paid life insurance
• 401K with employer match
• PTO
• Discretionary bonus potential
• Career growth opportunities
• Hotel and dining discounts
• Discounted downtown parking

Saint Kate is owned and operated by Marcus Hotels & Resorts, which provides advancement opportunities in Milwaukee and across the US.