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Director of Aquatics - Timber Ridge Lodge

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Property Name: Timber Ridge Lodge
Location: Lake Geneva, WI, United States
Date Posted:
Requisition #: 24000082

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Description

Our Team is looking for People Pleasing individuals who want to do the following:

  • Turn our guest’s ordinary day into an extraordinary day
  • Love where they work
  • Be appreciated for what they bring to a team
  • Learn and grow with a company who truly values it’s people

Timber Ridge Lodge and Waterpark is now hiring team members with fantastic benefits!

Benefits:

  • Flexible scheduling
  • Gym Membership at $16 per paycheck
  • Hotel room discounts as low as $49 per night
  • Free meals every shift made by our talented culinary team
  • Paid vacation days
  • Golf, Ski, & Spa discounts
  • Advancement opportunities across the property and US
  • Friendly & fun work atmosphere- Negativity & drama are not welcome here
  • Holiday, jury duty, & bereavement pay
  • Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
  • Recognition programs (aka get paid to celebrate)
The Director of Aquatics purpose is to provide a safe, clean, family fun activity center to guests of the hotel while providing leadership and direction to the Waterpark and Activities teams.
 
Essential Functions:
  • Direct and delegate all aspects of administrative duties related to staff and park operations including:
    • Recruit, interview, hire, and train all Waterpark team members.
    • Scheduling of all Waterpark employees.
    • Submit time card edits and submit to payroll in a timely fashion.
    • Track all attendance documentation and submit to Human Resources.
    • Disciplinary action as needed.
    • Coach, mentor Waterpark associates on a daily basis, enforce
  • Maintain training records of all certifications for various positions.
  • Monitor all equipment within the areas of responsibility and work closely with Engineering department and outside vendors to ensure timely and proper maintenance of all equipment.
  • Coordinate with proper authorities all appropriate records to facilitate the preparation of local, state, and federal reports, including all safety checks and reports.
  • Oversee the safety and sanitation of the waterpark and ensure compliance to all local, state, and federal laws.
  • Daily payroll responsibilities for all associates within areas of responsibility. Perform Manager on Duty shifts as assigned.
  • Promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the by the Marcus Corporation, Grand Geneva and the Timber Ridge Lodge.
  • Oversee in maintaining the Waterpark as related to orderliness, cleanliness, and safety.
  • Administrate and ensure enforcement of all Waterpark’s Rules and Regulations.
  • Implement and update the Emergency Action Plans and schedule emergency practice drills.
  • Cover MOD shifts weekly as required
  • Coordinate with operations contractor all water quality concerns including, but not limited to testing water, recording test results, addition of chemicals, and customer comments.
  • Coordinate and communicate the closing of the Waterpark due to unforeseen circumstances such as broken glass, fecal contamination and water clarity.
  • Attend workshops/meetings held for the purpose of enhancing the operation of the Aquatic Center and/or hotel.
  • Assume responsibility for community relations, including communication with staff, other hotel departments, guests, and visitors.
  • Administer and coordinates emergency first aid as necessary.
  • Provides surveillance of swimmers and guests during park hours and special events.
  • Responds to emergency situation.
  • Responsible for an on-going evaluation of lifeguard staff through VAT, observations and scenario training.
  • Handles and communicates daily with guests on a one-on-one basis in a professional, courteous manner.
  • Coordinates reports and information regarding accidents involving guests and water related activities.
  • Discuss staff, training programs, recommendations and employees with management.
  • Performs other duties as assigned and assists other departments as needed.
Position Requirements: 
  • Bachelor's degree in recreation, business administration or closely related field, or equivalent experience.
  • Exceptional verbal and written communications.
  • Minimum of 5 years of experience in a position of supervising 30+ aquatic team members.
  • Thorough knowledge of Waterpark Management including the following:
    • Knowledge of and Certification in Aquatics.
    • Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) Certification or ability to obtain within 6 months of hire.
    • Lifeguard Instructor, American Red Cross or Ellis & Associates Lifeguard Instructor License.
    • American Red Cross Lifeguard Certification.
  • Extensive knowledge of local fire codes and water regulations
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Park when treated as public space under the fire codes.
  • Thorough knowledge of hotel and meeting related services available to clients.
  • Considerable skill to compose professional documents such as memos, proposals and safety related documents.
  • Considerable ability to read the English language sufficient to effectively analyze reports, forms, memos, in-house and third party correspondence.
  • Must be able to work in a fast paced environment.
  • Punctuality and regular reliable attendance.
  • Must have a professional appearance and maintain grooming standards.
  • Must be willing to work nights, weekends and holidays as the Waterpark is open 360 days a year. Most hours will be evenings and weekends, but candidate must be willing to work a variable schedule to ensure proper operation of the facility.
Exemption Status: Exempt
 
 
Note:  This document describes the general nature and level of work required of people in the job.  It is not intended to be an all-encompassing list of responsibilities, duties, and skills.


 

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