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Grand Central Barista

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Property Name: Grand Geneva Resort
Location: Lake Geneva, WI, United States
Date Posted:
Requisition #: 240000CJ

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If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a Barista Part Time join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.

Our Team is looking for People Pleasing individuals who want to do the following:

·       Turn our guest’s ordinary day into an extraordinary day

·       Love where they work

·       Be appreciated for what they bring to a team

·       Learn and grow with a company who truly values it’s people

What’s in it for you?

  • Flexible Scheduling
  • Free meals every shift made by our talented culinary team
  • Paid time off
  • Golf, Ski, Restaurant & Spa discounts
  • Hotel room discounts as low as $49 per night
  • WELL Spa Gym membership for $16 per paycheck
  • Advancement opportunities across the property and US
  • Friendly work atmosphere
  • Holiday, jury duty, & bereavement pay
  • Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
  • Recognition programs (aka get paid to celebrate)

About the role

If innovator and creator describes you, you have come to the right place: Join the Barista team and create exceptional drinks for our extraordinary guests. Learn recipes, multitask and be efficient when making drinks to create a grand experience for all.

What will you be doing?


·       Fully understands the menu. From the standpoint of ingredients and preparation of the beverages and dishes to the delivery and service expected to accompany each drink and dish.

·       Delivers all required Service Accents (proper presentation and verbiage, proper Grand Geneva and Starbucks knowledge).

·       Responsible for the complete service of the guest and each order.

·       Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the restaurant area.

·       Has the ability to use the POS efficiently. Micros System.

·       Has the ability to perform proper cash handling procedures that fall in line with company standards.

·       Must be proficient in multi-tasking and managing designated stations.

·       Must comply with opening and closing as well as running side work necessities.

·       Direct and consistent communication with the culinary and management team.

·       Processes guest’s checks and submits closing paperwork in a timely manner.

·       Listens to and resolves customer complaints regarding service, product and personnel.

·       Perform other duties as assigned.

What do you bring to the role?

  • Someone who is passionate about people and travel
  • Willing to work weekends
  • LOVES meeting new people and interacting with guests
  • Has reliable transportation to and from work
  • Past experience in hotels and customer service a plus
  • Enjoys proactively using their creativity to personalize the guest experience


WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.