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Smokey's Server Assistant

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Property Name: Timber Ridge Lodge
Location: Lake Geneva, WI, United States
Date Posted:
Requisition #: 240000CF

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Description

If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a Smokey’s Server Assistant at $8.06 per hour plus tips to join our Timber team at our Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin.

Tucked within historic Lake Geneva, Timber Ridge Lodge at Grand Geneva Resort is the only all-season, all-suite, destination of its kind in the Midwest.  Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that’s soaked in memories.  The Grand Geneva is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.  

Our Team is looking for People Pleasing individuals who want to do the following:

·       Turn our guest’s ordinary day into an extraordinary day

·       Love where they work

·       Be appreciated for what they bring to a team

·       Learn and grow with a company who truly values it’s people

What’s in it for you?

  • Flexible Scheduling
  • Free meals every shift made by our talented culinary team
  • Paid time off
  • Golf, Ski, Restaurant & Spa discounts
  • Hotel room discounts as low as $49 per night
  • WELL Spa Gym membership for $16 per paycheck
  • Advancement opportunities across the property and US
  • Friendly work atmosphere
  • Holiday, jury duty, & bereavement pay
  • Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
  • Recognition programs (aka get paid to celebrate)

About the role

Be a part of a Timberrific experience as a Server Assistant: Assist with delivery and service of hotel food and beverage offerings to the restaurant guests.

What will you be doing?

  • Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
  • Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, dessert presentation).
  • Maintains a neat, clean, organized, safe work environment.
  • Transports and polishes clean wares, utensils and accessories to area needed.
  • Must be proficient in multi-tasking.
  • Must comply with opening and closing as well as running side work necessities.
  • Direct and consistent communication with the culinary and management team.
  • Listens to and resolves customer complaints regarding service, product and personnel.
  • Must effectively process service responsibilities from service staff. Eg. Servers and Bartenders
  • Meticulously cleans and resets dining room tables and booths during and after meal
  • Perform other duties as assigned.

What do you bring to the role?

  • Someone who is passionate about people and travel
  • Willing to work weekends
  • LOVES meeting new people and interacting with guests
  • Has reliable transportation to and from work
  • Past experience in hotels and customer service a plus
  • Enjoys proactively using their creativity to personalize the guest experience

 

WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

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