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Retail Sales Team Member

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Property Name: Timber Ridge Lodge
Location: Lake Geneva, WI, United States
Date Posted:
Requisition #: 240000EG
Salary Estimate: $14 per hour

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If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a Retail Team Member Part Time to join our Timber team at our Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin.

*evening and weekend hours available

Tucked within historic Lake Geneva, Timber Ridge Lodge at Grand Geneva Resort is the only all-season, all-suite, destination of its kind in the Midwest.  Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that’s soaked in memories.  The Grand Geneva is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.  

Our Team is looking for People Pleasing individuals who want to do the following:

·       Turn our guest’s ordinary day into an extraordinary day

·       Love where they work

·       Be appreciated for what they bring to a team

·       Learn and grow with a company who truly values it’s people

What’s in it for you?

  • Flexible Scheduling
  • Free meals every shift made by our talented culinary team
  • Paid time off
  • Golf, Ski, Restaurant & Spa discounts
  • Hotel room discounts as low as $49 per night
  • WELL Spa Gym membership for $16 per paycheck
  • Advancement opportunities across the property and US
  • Friendly work atmosphere
  • Holiday, jury duty, & bereavement pay
  • Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
  • Recognition programs (aka get paid to celebrate)

About the role

Greet and assist guests in a personable and enthusiastic manner.  Create memories for families and deliver excellent guest experience which is our highest priority. 

What will you be doing?

·       Operate POS terminal system

·       Facilitate daily cashiering functions

·       Ensure all retail outlets are kept clean, orderly with creative and attractive displays.

·       Answer guest questions about the resort and the region

·       Hand dip ice cream, prepare ice cream floats, sundaes and shakes.

·       Perform other duties as requested such as fill in shelves so it is full and other duties directed by retail team.

What do you bring to the role?

·       Minimum high school diploma preferred

·       Previous cash handling experience preferred

·       Previous POS experience preferred

·       Must be service orientated and have the ability to take direction

·       Take pride in your work by creating positive energy, excitement and fun.

·       Respect for all other co-workers and guests

·       Must be able to lift 50 lbs.

·       Must be able to work in a fast paced environment

·       Act ethically and honestly in all business practices and builds professional relationships by building trust

·       Think clearly and use good judgement in a routine and non-routine situations which may occur.

·       Ability to work a flexible schedule including days, nights, weekends and holidays.

·       Be able to stand for long periods of time.



WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.