Biergarten Teammate

Description

Are you looking for a summer of fun? The Biergarten, located on the 9th floor of the Kimpton Hotel Monaco Pittsburgh, has openings for Biergarten Teammates! The Biergarten is open from Mid-April through Mid-October, weather permitting.

What You’ll Do

Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests and maintain a clean dining area by bussing tables in a punctual, courteous, efficient, and accurate manner. You’ll act as an advocate for the Biergarten, be a creator of ridiculously personal experiences, and develop relationships with gests that will compel them to return.

Some of your responsibilities include:

· Work as a team with your coworkers keeping all areas clean, dry, and safe.

· Light bartending and bar back duties.

· Assist with setting and bussing tables and seating guests.

· Greet and welcome our guests and promptly attend to tables.

· Uphold proper table maintenance and clearing etiquette.

· Receive and take guest orders, process in POS system quickly and accurately.

· Prepare and serve meal accompaniments to guests.

· Learn and maintain product knowledge of the food, wine, and beverage menu(s).

· Must be comfortable working outdoors.

· Attend all company and restaurant required trainings and meetings.

· Maintain constant communication with team members and management.

· Ensure that guests have an enjoyable and memorable experience, if there are any concerns, relay them to management.

· We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do.

What You Bring

· 1 year of experience in a similar or supportive role is preferred.

· Food Handler and RAMP certifications (if applicable).

· Able to prioritize multiple tasks in a dynamic environment.

· Able to learn, retain, and present product, menu, and allergy information to guests.

· Knowledge or ability to learn the restaurant POS system

· Must be able to calculate the accurate bill amount and maintain proper cash handling and credit card procedures.

· Excellent communication and presentation skills.

· Passion for crafting and personalizing guest experiences.

· Highly motivated, and flexible with the ability to take initiative.

· Flexible schedule, able to work evenings, weekends, and holidays when needed.