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Banquet Manager

Property Name: Pfister Hotel
Location: Milwaukee, WI, United States
Date Posted:
Requisition #: 240000OO

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As a Banquet Manager, you will be an integral part of our leadership team and oversight of the Banquet department. You will assist the Director of Banquets in leading and training the banquet staff in all functions of the department to ensure a successful event and create repeat business to increase profitability and efficiency to the department.


Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style.  The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.


What you will be doing:

·       Ensures the highest quality of food, beverage, and service related to all banquet areas. 

·       Responsible for ensuring training standards are met throughout the department.

·       Ensures the coordination of banquet service needs with food production.

·       Maintains effective communication within and between departments to ensure proper servicing of guests’ expectations.

·       Supports hotel operation policies and procedures while working within union contract guidelines.

·       Maintains accurate banquet and function records including banquet checks.

·       Maintains adequate inventories of banquet service supplies to meet the needs of the hotel.

·       Maintains a high quality image of the hotel through effective housekeeping, maintenance, and sanitation in the area of responsibility.

·       Conducts monthly departmental level meetings.  Attends F&B, BEO, Safety, and Dept. Head meetings.

What we are looking for:

·       Prior banquet management experience required.

·       High school diploma required, 4-year degree in Hospitality related field preferred.

·       Prior experience in a union environment is preferred.



·       A free, well-balanced meal every shift

·       Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties

·       Discounts at Marcus Hotels & Resorts restaurants, golfing, skiing and spa

·       Discounted parking

·       Paid time off

·       Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match




Who we are:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.


Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.


The Pfister Hotel is an equal-opportunity employer.