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Barista - Watermill Kitchen + Bar

Property Name: Hyatt Regency Coralville
Location: Coralville, IA, United States
Date Posted:
Requisition #: 240000VZ

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Description

Barista

Join our team of passionate hospitality professionals at the new Watermill Kitchen & Bar, nestled in the heart of the vibrant Iowa River Landing district. A culinary haven awaits its next leader – to help introduce a harmonious fusion of elevated Midwestern cuisine and fresh, local ingredients. As a captivating addition to the renowned Hyatt Regency Coralville, Watermill Kitchen + Bar beckons with its inventive culinary offerings, meticulously curated beverage selection, and an ambiance that redefines modern dining.

Purpose of the Position: 

Service of coffee, food and specialty coffee drinks. Including taking of order and delivering to guests. Assist the Breakfast/Lunch Host(ess) in greeting and escorting guests to tables in the restaurant maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.      

Perks of the Property: 

We offer the following a wide array of benefits, including, but not limited to:  

·         Competitive and robust Compensation Package

·         Matching 401k & Profit Sharing Options

·         Bonus Plan  

·         Insurance benefits after 30 days of full-time employment

·         Emphasis on healthy culture and work/life balance

·         Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties

·         Free Marcus Theaters movie tickets

·         Free & Discounted Meals/Starbucks

·         Free Parking

As our Barista, you would:

  • Sets up and tear down Barista station.
  • Greet guests in a friendly and courteous manner.
  • Take guest’s order, produces and serve in a timely manner.
  • Process payment, accounting for all products.
  • Acts as a cashier for breakfast area.
  • Answer telephone, takes reservations and room service orders.
  • Meet and greet guests as they arrive, gather information such as name, check guest’s reservations or log them in as set up.  Ensure even distribution of tables for each server.
  • Politely take guests to table, hand them menus and inform them who their server will be, inform them of specials and leave with a courteous greeting. 
  • Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
  • Assist wait staff and bus staff as needed.
  • Assist with all to-go orders.
  • Participate in setting up of dining room and buffets.
  • Act as a cashier for Dining Room.
  • Process cash/checks payments.
  • Answer phones and maintain voicemail.
  • Thank all guests graciously and invite them to return.
  • Maintain restroom facilities at beginning and throughout shift.
  • Sweep outdoor steps and vacuum carpets.
  • Brush away cobwebs and insects at front door.
  • Performs any general cleaning tasks using hotel-cleaning products as assigned to abide by health standards.
  • Maintain a clean environment and ensure area is always organized.
  • Clean all menus before, during and after shift.
  • Maintain cleanliness, sanitation and personal hygiene.
  • Perform other duties as assigned.

We are looking for our next amazing associate, who will have: 

  • Knowledge of coffee and specialty coffee drinks.
  • Ability to read, write and speak the English language sufficient to understanding menus.
  • Ability to remember, recite, and promote a variety of menu items.
  • Ability to move through a crowded room to seat guests.
  • Relay important reservation requests to servers.
  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.  This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
  • No prior experience required.  Prior hospitality experience preferred.
  • Ability to multi-task and self-motivate during slow periods.
  • Ability to work POS system.
  • Computerized Reservation System handling.
  • Ability to multi-task and self-motivate during slow periods.
  • Flexible schedule preferred.
  • No prior experience required.  Prior hospitality experience preferred.
  • Good speaking voice and ability to maintain composure during stressful situations.
  • Ability to interact with adults and children in a professional manner.
  • Cash handling experience preferred.
  • Ability to direct guests to events throughout the hotel.

 We will verify through E-Verify the identity and employment eligibility of all persons hired.

Marcus Hotels & Resorts is an Equal Opportunity Employer.

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