Barista - Watermill Kitchen + Bar

Description

Barista

Join our team of passionate hospitality professionals at the new Watermill Kitchen & Bar, nestled in the heart of the vibrant Iowa River Landing district. A culinary haven awaits its next leader – to help introduce a harmonious fusion of elevated Midwestern cuisine and fresh, local ingredients. As a captivating addition to the renowned Hyatt Regency Coralville, Watermill Kitchen + Bar beckons with its inventive culinary offerings, meticulously curated beverage selection, and an ambiance that redefines modern dining.

Purpose of the Position: 

Service of coffee, food and specialty coffee drinks. Including taking of order and delivering to guests. Assist the Breakfast/Lunch Host(ess) in greeting and escorting guests to tables in the restaurant maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.      

Perks of the Property: 

We offer the following a wide array of benefits, including, but not limited to:  

·         Competitive and robust Compensation Package

·         Matching 401k & Profit Sharing Options

·         Bonus Plan  

·         Insurance benefits after 30 days of full-time employment

·         Emphasis on healthy culture and work/life balance

·         Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties

·         Free Marcus Theaters movie tickets

·         Free & Discounted Meals/Starbucks

·         Free Parking

As our Barista, you would:

• Sets up and tear down Barista station.
• Greet guests in a friendly and courteous manner.
• Take guest’s order, produces and serve in a timely manner.
• Process payment, accounting for all products.
• Acts as a cashier for breakfast area.
• Answer telephone, takes reservations and room service orders.
• Meet and greet guests as they arrive, gather information such as name, check guest’s reservations or log them in as set up.  Ensure even distribution of tables for each server.
• Politely take guests to table, hand them menus and inform them who their server will be, inform them of specials and leave with a courteous greeting. 
• Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
• Assist wait staff and bus staff as needed.
• Assist with all to-go orders.
• Participate in setting up of dining room and buffets.
• Act as a cashier for Dining Room.
• Process cash/checks payments.
• Answer phones and maintain voicemail.
• Thank all guests graciously and invite them to return.
• Maintain restroom facilities at beginning and throughout shift.
• Sweep outdoor steps and vacuum carpets.
• Brush away cobwebs and insects at front door.
• Performs any general cleaning tasks using hotel-cleaning products as assigned to abide by health standards.
• Maintain a clean environment and ensure area is always organized.
• Clean all menus before, during and after shift.
• Maintain cleanliness, sanitation and personal hygiene.
• Perform other duties as assigned.

We are looking for our next amazing associate, who will have: 

• Knowledge of coffee and specialty coffee drinks.
• Ability to read, write and speak the English language sufficient to understanding menus.
• Ability to remember, recite, and promote a variety of menu items.
• Ability to move through a crowded room to seat guests.
• Relay important reservation requests to servers.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.  This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• No prior experience required.  Prior hospitality experience preferred.
• Ability to multi-task and self-motivate during slow periods.
• Ability to work POS system.
• Computerized Reservation System handling.
• Ability to multi-task and self-motivate during slow periods.
• Flexible schedule preferred.
• No prior experience required.  Prior hospitality experience preferred.
• Good speaking voice and ability to maintain composure during stressful situations.
• Ability to interact with adults and children in a professional manner.
• Cash handling experience preferred.
• Ability to direct guests to events throughout the hotel.

 We will verify through E-Verify the identity and employment eligibility of all persons hired.

Marcus Hotels & Resorts is an Equal Opportunity Employer.