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Brissago Expeditor-PT

Property Name: Grand Geneva Resort
Location: Lake Geneva, WI, United States
Date Posted:
Requisition #: 240000XM

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We are looking for an Expeditor to join our team!  This role is perfect for someone looking for an entry level position and hands on experience in a Restaurant environment.  You will be responsible for delivering efficient and exceptional plated menu items while maintaining sense of urgency in the execution of the expo line and fast-efficient clearing of table tops throughout the restaurant.

Working at the Grand Geneva Resort & Spa means you're not just a number - you're a member of our family. You'll receive all the benefits of working at a AAA Four Diamond resort in a small community, combined with the benefits of a larger hotel management company based in Wisconsin. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you. 

Our Team is looking for People Pleasing individuals who want to do the following:

  • Turn our guest’s ordinary day into an extraordinary day 
  • Love where they work 
  • Be appreciated for what they bring to a team 
  • Learn and grow with a company who truly values its people 

Grand Perks:

· Hotel room discounts as low as $49 per night

· Free meals every shift made by our talented culinary team

· Paid vacation days

· Golf, Ski, & Spa discounts

· Flexible scheduling

· WELL Spa Gym membership for $16 per paycheck

· Advancement opportunities across the property and US

· Friendly work atmosphere- Negativity & drama are not welcome here

· Holiday, jury duty, & bereavement pay

· Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits

· Recognition programs (aka get paid to celebrate)

The Responsibilities:

  • Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
  • Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, dessert presentation).
  • Maintains a neat, clean, organized, safe work environment.
  • Transports and polishes clean wares, utensils and accessories to area needed.
  • Must be proficient in multi-tasking and bridging the service between the FOH and BOH.
  • Must comply with opening and closing as well as running side work necessities.
  • Direct and consistent communication with the culinary and management team.
  • Listens to and resolves customer complaints regarding service, product and personnel.
  • Must effectively process service responsibilities from service staff. Eg. Servers and Bartenders
  • Has the ability to verbally describe and present the hotel's food offerings in a professional manner.
  • Perform other duties as assigned.

The Qualifications:

  • High school or equivalent
  • One year or more of service assistance in a fine dining outlet
  • Able to read, write and speak verbally in English.
  • Excellent communication skills and familiarity with the hospitality industry.
  • Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public. 
  • Ability to work a flexible schedule including days, nights, weekends and holidays.

Additional details on essential job functions can be provided upon request during the interview process.

Reporting Relationship: F&B Manager and Assistant F&B Manager. 

Exemption Status: Non-Exempt


WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.