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Sales and Marketing Office Supervisor

Property Name: Grand Geneva Resort
Location: Lake Geneva, WI, United States
Date Posted:
Requisition #: 240001EW

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Working at the Grand Geneva Resort & Spa means you're not just a number - you're a member of our family. You'll receive all the benefits of working at a AAA Four Diamond resort in a small community, combined with the benefits of a larger hotel management company based in Wisconsin. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you. 

We would love for you to join our team as a Sales & Marketing Coordinator: The ideal candidate will bring excellent organizational skills, and the ability to handle multiple tasks to support the sales & marketing functions of the organization

Our Team is looking for People Pleasing individuals who want to do the following:

  • Turn our guest’s ordinary day into an extraordinary day
  • Love where they work
  • Be appreciated for what they bring to a team
  • Learn and grow with a company who truly values its people

Grand Perks:

  • Free meals every shift made by our talented culinary team
  • Paid time off
  • Golf, Ski, Restaurant & Spa discounts
  • Hotel room discounts as low as $49 per night
  • WELL Spa Gym membership for $16 per paycheck
  • Advancement opportunities across the property and US
  • Friendly work atmosphere
  • Holiday, jury duty, & bereavement pay
  • Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
  • Recognition programs (aka get paid to celebrate)

Responsible for managing the Administrative duties for the Sales and Marketing departments.  The individual should be highly organized business professional who is detail oriented with strong time management, project management and verbal/written skills.  They should have a strong hospitality oriented presence that is able to manage well will all types of personalities.

 Essential Job Functions:

  • Provide daily administrative support to the Executive Director of Sales, Assistant Director of Sales and Sales Managers.
  • Effectively interface internal/external customers at all levels.
  • Expedite the flow of work to ensure all deadlines are met.
  • Maintain calendar, schedule appointments, and generate agendas as required.
  • Plan, organize and coordinate internal meetings, and prepare and distribute materials, as needed.
  • Assist with the preparation of reports, presentations and correspondence.
  • Preparation of sales packets and tour information.
  • Provide phone coverage as needed which includes lead distribution to appropriate sales manager
  • Ordering of supplies and mail handling.
  • Ensure accuracy and timeliness of customer statements by posting accounts, allowances, refunds and payments.
  • Prepare aging and other reports for internal use.
  • Flexibility to work varying schedules to reflect the business needs of the customer and hotel.
  • Filing support for the accounting and sales departments.
  • Social media facilitator.
  • Prepare and facilitate all trade show needs
  • Distribute reports as needed and manage distribution lists.
  • Process direct bill applications.
  • Process credit card authorization and tax exemption forms.

Position Requirements:

  • Minimum 2 years administrative support or similar experience.
  • Prior Supervisory skills preferred.
  • Excellent written and verbal communication skills.
  • Better than average skill level with Microsoft Word, Excel and PowerPoint.
  • Ability to organize, prioritize and handle multiple time-sensitive tasks.
  • Ability to work independently with minimal direct supervision.
  • Some flexibility regarding hours may be required at times.

Note  This document describes the general nature and level of work required of people in the job.  It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Equal Opportunity Employer