Sales Manager

Description

Join our team of passionate hospitality professionals at the Hyatt Regency Coralville Hotel & Conference Center, giving guests memorable experiences and access to the best restaurants, nightlife, and outdoor recreation in the city. Managed by Marcus Hotels & Resorts, we adhere to our guiding principles of People Pleasing People and to always realize our most important assets are our incredible associates.

Purpose of the Position: Responsible for the solicitation and management of designated market(s) to ensure all financial and sales goals are achieved or exceeded.

At the Hyatt Regency Coralville, we offer the following benefits & perks, including, but not limited to: 

• $500 sign-on bonus 
• Competitive and robust Compensation Package
• Matching 401k & Profit Sharing Options
• Insurance benefits after 30 days of full-time employment
• Flexible schedule and emphasis on work/life balance
• Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties
• Free Marcus Theaters movie tickets
• Free & Discounted Meals/Starbucks
• Free Parking

As a Sales Manager, you would be responsible for: 

• Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication. 
• Conducting hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods.
• Representing hotel at trade shows, civic/business functions, industry-related associations, and other events to promote the hotel and/or the city.  
• Preparing and presenting proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner.
• Attending meetings including, but not limited to, pre-convention, business review, management, departmental and any other meetings deemed necessary to your position.
• Handling account details and coordinate final arrangements.
• A monetary goal to be mutually agreed upon by the Director of Sales and Marketing, General Manager and the Vice President of Sales and Marketing/Revenue Generation.
• Communication of all special needs and changes to the staff responsible for ensuring completion of requirements.
• Knowing the function space and how it works in detail along with appropriate set ups and turn times.
• Ensuring guest satisfaction by follow up after event with thank you letter and comment card effectively and accurately communicate over the phone and take correct messages.
• Following all Marcus Hotels and Resorts policies and procedures, Hyatt Standards, and Information Protection procedures.
• Performing all other related duties and special projects as requested and/or assigned.

 We are looking for our next amazing property leader, who will:

•  Have ability to sit, stand and move throughout to perform essential job functions.
• Have a high degree of accuracy and detail orientation.
• Promptly respond to requests for information on hotel facilities and menus.
• Conduct tours of the hotel to include ballrooms, meeting space, guest rooms, food and beverage outlets and public space and meet with clients as needed.
• Have hearing and visual ability to observe and detect signs of emergencies.
• Have ability to access and accurately input information.
• Possess thorough knowledge of Microsoft Word and Excel is required, knowledge of Hyatt systems.
• Have excellent telephone etiquette skills.
• Be able to represent the company in a professional, well-groomed and courteous manner.
• Possess strong knowledge of market segments.
• Have excellent analytical skills.
• Have mathematical skills that allow for calculation of room blocks, average rates, budgets, and forecast information.
• Have ability to travel and possess reliable transportation required for outside sales calls.
• Have ability and ambition to meet departmental/hotel financial and sales objectives.

For each position, we require at least five positive verifiable references, a stable work history verified by a background check, a positive attitude, a willingness to be a team player, and the ability to work weekends and holidays.

We will verify through E-Verify the identity and employment eligibility of all persons hired. Marcus Hotels & Resorts is an Equal Opportunity Employer.