Houseperson - PT

Description

If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a Houseperson to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.

Our Team is looking for People Pleasing individuals who want to do the following:

·       Turn our guest’s ordinary day into an extraordinary day

·       Love where they work

·       Be appreciated for what they bring to a team

·       Learn and grow with a company who truly values it’s people

What’s in it for you?

• Flexible Scheduling
• Free meals every shift made by our talented culinary team
• Paid time off
• Golf, Ski, Restaurant & Spa discounts
• Hotel room discounts as low as $49 per night
• WELL Spa Gym membership for $16 per paycheck
• Advancement opportunities across the property and US
• Friendly work atmosphere
• Holiday, jury duty, & bereavement pay
• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
• Recognition programs (aka get paid to celebrate)

About the role

Our Housekeeping department is looking to add some muscle to their team!  Do you enjoy making friends while staying active?  Join our team as a Houseperson and love where you work today!

What will you be doing?

• Empty room attendant carts of soiled linen and trash.
• Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
• Clean and remove spots from corridor walls and doors.  Polish and clean mirrors, room numbers on guestroom doors, elevator doors, remove all spider webs in corners etc.
• Obtain amenities and supplies for room attendants.
• Sort linen and place in linen bin provided.
• Bring terry to soiled linen area on a timely basis.
• Stock and maintain guest floor closets in a neat and tidy
• Help receive all supplies ordered for resort and place in designated areas.
• Must respond quickly and efficiently to all guest requests.
• Assist room attendants with removal of trash and linen from guest rooms during high occupancy turnover.
• Assist shampoo attendants with relocation of furniture.
• Respond to guest questions and provide assistance as needed
• Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security Department. Turn all lost items in to Loss Prevention.
• Provide instruction and/or guidance for guest and associate safety in fire or other emergency situations; perform other duties as assigned.

What do you bring to the role?

• Someone who is passionate about people and travel
• Willing to work weekends
• LOVES meeting new people and interacting with guests
• Has reliable transportation to and from work
• Past experience in hotels and customer service a plus
• Enjoys proactively using their creativity to personalize the guest experience

WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.