Assistant Banquet Manager

Description

What You’ll Do

• Assists in coordinating the activities of all assigned personnel and department responsibilities.
• Coordinates Banquet service needs with food production.
• Maintains the highest quality of service related to all banquet service.
• Maintains warm, hospitable guest relations in all guest contact.
• Maintains accurate banquet and function records including banquet checks.
• Maintains adequate inventories of banquet service supplies to meet the needs of the hotel.
• Maintains a high quality image of the hotel through effective housekeeping, maintenance, and sanitation in the area of responsibility.
• Responds to individual guest needs as they occur.
• Schedules assigned personnel to meet the needs of the department.
• May assist in Restaurant Outlets as needed.
• Maintains and supports hotel operating policies and procedures.
• Maintains a high level of professional appearance, demeanor, ethics, and image of subordinates.
• Controls costs and expenses of the department and operates within budgeted guidelines.
• Assesses and reviews the job performance of subordinates and maintains records of assigned associates according to hotel policy, to include disciplinary action when necessary.
• Performs interfacing of department and self with other departments of the hotel to ensure a harmonious working relationship.
• Conducts monthly departmental level meetings. Attends F&B, BEO, Safety, and Dept. Head meetings.
• Inducts, orients, and trains assigned associates to meet departmental responsibilities.
• Interfaces department and self with other departments of the hotel to ensure a harmonious working relationship.
• Ensures good safety practices of associates, assists in the maintenance of the emergency action plan and security procedures.
• Performs special projects and other duties as requested.

What You Bring

• Prior experience as server, captain, and set-up is required.
• Must possess basic mathematical skills and have the ability to use a calculator to prepare moderately complex calculations without error such as determining average covers. Strong familiarization with food and beverage financial systems and controls.
• Ability to listen effectively and to speak English clearly.
• Ability to access and accurately input information using a moderately complex system when applicable.
• Ability to stand and walk for long periods of time while touring food and beverage outlets. Ability to sit and perform tasks in an office atmosphere.
• Strong proficiency in Excel required.
• Bilingual preferred, but not required.
• High school or equivalent, 4 year degree in Hotel and restaurant field preferred.
• Ability to organize and direct various functions of department, along with dealing with guests and employees in a fair, rational, equitable, and professional manner as necessary.

Be Yourself. Lead Yourself. Make it Count.

We are People Pleasing People.

Marcus Hotels & Resorts is an Equal Opportunity Employer.