Houseperson - PT

Description

If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a Houseperson to join our Timber team at our Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin.

Tucked within historic Lake Geneva, Timber Ridge Lodge at Grand Geneva Resort is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that’s soaked in memories. The Grand Geneva is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.  

Our Team is looking for People Pleasing individuals who want to do the following:

·       Turn our guest’s ordinary day into an extraordinary day

·       Love where they work

·       Be appreciated for what they bring to a team

·       Learn and grow with a company who truly values it’s people

What’s in it for you?

• Flexible Scheduling
• Free meals every shift made by our talented culinary team
• Paid time off
• Golf, Ski, Restaurant & Spa discounts
• Hotel room discounts
• Discounted WELL Spa Gym membership
• Advancement opportunities across the property and US
• Friendly work atmosphere
• Holiday, jury duty, & bereavement pay
• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
• Recognition programs (aka get paid to celebrate)

About the role

Our Housekeeping department is looking to add some muscle to their team: Do you enjoy making friends while staying active? Join our team as a Houseperson and love where you work today.

What will you be doing?

• Empty room attendant carts of soiled linen and trash.
• Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
• Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guestroom doors, elevator doors, remove all spider webs in corners etc.
• Obtain amenities and supplies for room attendants.
• Sort linen and place in linen bin provided.
• Bring terry to soiled linen area on a timely basis.
• Stock and maintain guest floor closets in a neat and tidy
• Help receive all supplies ordered for resort and place in designated areas.
• Must respond quickly and efficiently to all guest requests.
• Assist room attendants with removal of trash and linen from guest rooms during high occupancy turnover.
• Assist shampoo attendants with relocation of furniture.
• Respond to guest questions and provide assistance as needed
• Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security Department. Turn all lost items in to Loss Prevention.
• Provide instruction and/or guidance for guest and associate safety in fire or other emergency situations
• Perform other duties as assigned.

What do you bring to the role?

• Someone who is passionate about people and travel
• Willing to work weekends
• LOVES meeting new people and interacting with guests
• Has reliable transportation to and from work
• Past experience in hotels and customer service a plus
• Enjoys proactively using their creativity to personalize the guest experience

WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.