Houseperson- PT

Description

JOB TITLE:                          Houseperson 

DEPARTMENT:                  Housekeeping

SUPERVISOR:                     Executive Housekeeper

UPDATED:                           September 2024

POSITION PURPOSE: Under general supervision, cleans, maintains, and supplies prescribed areas according to established standards of cleanliness.

ESSENTIAL FUNCTIONS:

1.      Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests.

2.      Answer radio promptly.

3.      Take responsibility for all chemicals and equipment assigned.

4.      Deliver clean linens to and from the guest floors in response to occupancy and supervisor’s requirements.

5.      Remove all garbage, cots, cribs and dishware from the guest floors and return to their designated locations.

6.      Carry out specialized cleaning projects to approved level of competency and productivity, such as carpet and upholstery cleaning, windows and ice machine cleaning etc.

7.      Move guest room furniture to and from guest rooms as required by the guest and supervisor.

8.      Keep closets and storage area stocked with daily supplies.

9.      Assist with all general cleaning and rehabilitation projects, as directed.

10.  Report all floor/carpet care needs to the housekeeping office.

11.  Report all repair needs to the housekeeping management.

12.  Maintain all public and back of the house areas as assigned.

13.  Ensure all closets on guest floors remain closed throughout the day.

14.  Maintain all equipment in safe, clean condition.

15.  Participate in the promotion of safety and security in assigned work area.

16.  Support work efforts of other Housekeeping associates, as directed.

17.  Complete all assigned projects in a timely manner.

18.  Follow appropriate standards of conduct, hygiene, uniforms and appearance.

19.  Represent the Hotel with professionalism and decorum.

20.  Attend all required Housekeeping Department and other meetings.

21.  Maintain all equipment in safe, clean condition. 

22.  Sweep and mops back landings, stairwells, and closets regularly.

23.  Ensure the guest corridor is kept clean and free of debris.

24.  Keep hallway mirrors, doors, trash cans, ash urns and ledges clean.

25.  Ensure the linen chute is kept empty.

26.  Remove dirty linen and takes to loading dock.

27.  Pick up trash from the janitor closets and relines cans.

28.  Pick up newspapers in the hallway.

29.  Deliver waters to proper rooms on time.

30.  Clean storage.

31.  Mop vending machine areas and keep machine clean.

32.  Set up rollaways, cribs, and refrigerators.

33.  Put TV Guides in all rooms.

34.  Get the supplies needed for linen closets

35.  Perform other duties as assigned.

POSITION REQUIREMENTS:

1.                  Must be punched in, in proper uniform, and ready to work as scheduled.

2.                  Must be at least 18 years old.

3.                  Must be a reliable, responsible conduit between the associates and the management.

Minimum of one year in a hotel housekeeping department preferred.  Must have a thorough knowledge of the housekeeping policies and procedures, room cleaning procedures, chemical usage and handling and equipment usage and handling.

Marcus is an Equal Opportunity Employer