General Manager

Description

Located in the heart of downtown Milwaukee, the Miller Time Pub & Grill is a neighborhood restaurant that is as passionate about their food as they are about their people…and their beer If you like being kept busy and working in a fast-paced environment, this is the job for you!

Miller Time Pub is seeking a dynamic and experienced General Manager to lead our team and ensure an exceptional dining experience for our guests. This role involves overseeing all aspects of the restaurant, from maintaining cleanliness and food quality to providing top-notch service that meets hotel standards. The ideal candidate will enhance our reputation for prestigious service, drive guest satisfaction, and foster a positive work environment.

What you will be doing?

• Interview, select, train, supervise, and mentor restaurant staff, fostering teamwork and morale
• Interact positively with guests, promote hotel services, resolve customer issues, and organize special events, ensuring memorable experiences.
• Monitor food quality and service standards, conducting regular checks on preparation methods and product appearance to maintain consistency.
• Maintain profitability by controlling payroll and equipment costs, managing inventory, and implementing effective cash handling techniques.
• Ensure cleanliness and sanitation standards are upheld in all areas.
• Maintain an appropriate level of staffing to meet departmental responsibilities.
• Assess employee performance, maintain accurate records, and implement sales promotions and incentive programs to drive results.

What we are looking for:

• Strong knowledge of Food & Beverage operations and preparation techniques.
• Familiarity with beverage operations, including wine varieties and labels.
• Proficiency in mathematical concepts for tracking inventory and financial statements.
• Ability to stand and move throughout the restaurant and kitchen for extended periods.
• Experience handling customer interactions with patience and diplomacy.
• High school diploma required; college degree preferred but not necessary with relevant experience.
• Minimum of 2 years of supervisory experience in a fine dining or steakhouse environment.
• Familiarity with Microsoft Office Suite and POS systems.

What We Offer:

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Medical, dental, vision and company-paid life insurance
• Free downtown parking
• Begin earning PTO immediately

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

Miller Time Pub & Grill is an equal opportunity employer.