Security Officer 2nd & 3rd Shift

Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a 3rd Shift Safety Officer at the Grand Geneva Resort & Spa, you play an integral part in ensuring the hotel guests, associates, and hotel property are maintained in a safe and secure environment. 

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

• Maintain safety for guests and associates while protecting property through continuous foot and vehicle patrols of the 1,300-acre campus including the restaurants, lobby area, associate entrance, banquet areas, guest floors, service and parking areas. 
• Respond to emergency incidents and security requests 
• Operate a dispatch center, handling key control, fire alarm and CCTV monitoring, and dispatching routine and emergency calls.
• Write professional case reports on incidents.
• Collect all package passes and parcels taken from the hotel 
• Perform proactive security, safety, and loss prevention practices.
• Investigate situations and conditions.
• Perform other duties as assigned.

What do you bring to the role?

• Prior experience in security, military, or EMS preferred. Knowledge of security and law enforcement practices is a plus.
• College education preferred.
• Knowledge of local laws and ordinances.  
• Exceptional people skills, customer service mentality and strong writing & logical thinking abilities.
• Ability to build and maintain positive relationships with colleagues and the public.
• Ability to stand, walk, sit, and use hands for extended periods.
• Flexibility to work various shifts, including overnight, weekends and holidays.
• Must be computer literate.

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership at the Well Spa
• Room discounts at Marcus Hotels & Resorts 
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another 
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Grand Geneva Resort & Spa is an equal opportunity employer.