Private Dining Event Coordinator

Description

Are you a people-person who thrives in fast-paced, hospitality-driven environments? If building meaningful relationships, curating unforgettable guest experiences, and delivering results light you up—this role is for you. As a Private Dining Event Coordinator with Marcus Hotels & Resorts – Milwaukee Market, you’ll play a key role in bringing events to life. You'll take the reins on group bookings passed along by the Private Dining Sales Manager and ensure every detail—from contracts and special concessions to food, beverage, and event space—is flawlessly executed. This is your chance to combine your passion for hospitality with your organizational skills and make every event unforgettable.

Marcus Hotels & Resorts, the leading hotel ownership and management company in Milwaukee, is seeking an Account Manager- Non-Profit Markets to drive business for three of the city’s most iconic properties: the Hilton Milwaukee – A premier convention headquarters hotel; the Pfister Hotel – A recently renovated, historic luxury hotel; and Saint Kate – The Arts Hotel – A vibrant, creative hub for the arts and events. With a total of 1,255 guest rooms and over 60,000 square feet of meeting and event space, this role offers the opportunity to secure high-value business, cultivate lasting client relationships, and contribute to the continued success of these landmark hotels. 

What you will be doing:

• Maximize food & beverage revenue by upselling group bookings from the Sales Manager.
• Craft customized menus and coordinate event details including linens, florals, and printed materials.
• Act as the liaison between clients and the restaurant team to ensure smooth event execution.
• Oversee event setup and introduce clients to the restaurant team upon arrival.
• Maintain consistent communication with all departments to ensure flawless service.
• Manage and detail all events for Miller Time Pub & Grill and SafeHouse Milwaukee.
• Participate in BEO and revenue meetings to stay aligned with business goals as well as assist with financial reporting.
• Ensure guest satisfaction through timely follow-ups and clear communication.

What we are looking for:

• Previous hotel or restaurant experience required; food & beverage operations preferred
• High school diploma or equivalent required; college degree preferred
• Proficient in Microsoft Word and Excel
• Strong multitasking and project management abilities
• Confident networker and polished communicator with strong written and verbal skills.
• Skilled in analyzing client needs and negotiating pricing
• Able to meet deadlines and work flexible, non-traditional hours

What’s In It for You?

• Opportunity for quarterly commission payouts for Safehouse and Miler Time Pub Bookings
• Work with Milwaukee’s top hotels and be part of a passionate, high-energy team 
• Exclusive discounts at Marcus Hotels & Resorts properties, including hotel stays, dining, golf, ski, spa, and at Hilton Branded Hotels, Historic Hotels of America, and Marcus Theatres
• Grow your own network and have a direct impact on our community
• A free, well balanced meal every shift
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 1 month of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Salary Estimate: $45,000/year

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has built a rich 60-year legacy of excellence in hospitality and service. We are “People Pleasing People,” dedicated to creating extraordinary experiences for both our guests and associates. With a portfolio of 15 distinctive hotels and resorts across the U.S., we are expanding—and looking for top talent to help drive our success.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

Marcus Hotels & Resorts is an equal opportunity employer.