Join our Talent Network
Skip to main content
Our People

Our People

When asked by a Wall Street analyst about his greatest asset, Ben Marcus replied, “My people! I can always borrow money or build a beautiful building, but I can’t do anything without dedicated employees at every level.” At Marcus Hotels & Resorts, we truly are exceptional people delivering exceptional experiences.

Exceptional People


Jacob is a shining example of how one can build a successful career in the hospitality industry, prioritizing care for others. Starting as a lifeguard at the Hilton Milwaukee City Center's waterpark while attending UW-Milwaukee, Jacob benefited from the flexible hours and perks, including convenient transportation and complimentary meals. Recognizing his potential, a Director of Front Office guided Jacob's progression from the front desk to roles such as Front Manager and Night Manager, providing valuable insights into hotel operations. Expanding his expertise further, Jacob gained a meticulous eye for detail in housekeeping. Throughout his journey, Jacob mastered hotel systems and troubleshooting techniques. Today, he leverages his diverse experiences to promote our hotel as a preferred destination for potential guests.


We asked Ethan how he supports our company's mission to Serve People. Create Memories. Deliver Exceptional Experiences. This is what he had to say: "I always try to act like I'm always wearing a Marcus shield on my chest and I act with respect. I look for this when I look for people to add to my team, and strive to be a positive influence for our team, as well as a positive representation of our company."


Sonia's broad experience in the hospitality industry spans various roles, starting with Marcus in 2010 and gaining insights into HR and leadership. She appreciates the caring approach of Marcus, which values employees and promotes from within. Sonia's journey includes working on task forces and projects, such as the transition of benefits and systems, while receiving support for her personal and family needs. She expresses gratitude for the opportunities and the company's heartfelt approach, which motivates her every day.

Our People Programs


At Marcus Hotels & Resorts, our culinary program is all about creating delicious and unforgettable dining experiences. Our emphasis on quality ingredients and innovative techniques allows us to showcase our culinary artistry and deliver unforgettable dining experiences.

Associate Development

At Marcus Hotels & Resorts, associate development is a priority. We provide valuable training, mentorship, and a supportive atmosphere that enables associates to grow, learn, and excel in their hospitality careers.